An Android screen that won't rotate when you turn the phone sideways can be caused by a number of issues:
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- Auto rotate option is turned off or not working.
- The screen you're using isn't set to auto rotate.
- Recent apps are interfering with auto-rotate.
- You're touching the screen when you rotate.
- Your Android needs to be updated.
- G-sensor or accelerometer is faulty.
Any of these issues can prevent your screen to rotate properly when you turn your phone.
Cause of Android Screen Not Rotating
When troubleshooting this issue, it's best to look for the most common root cause. Hardware failure is least likely, so trying a reboot or updating your phone first is the easiest fix.
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Another common cause is the auto-rotate feature not working, so that's the next check. Work through these issues from the most likely cause to the least likely cause and you should be able to resolve the issue.
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How to When Android Screen Won't Rotate
This issue has been reported happening on any Android phone, so it's usually nothing to worry about. Walk through these steps and you should be able to resolve the issue.
- Enable Auto rotate. You'll find this setting in the Quick Settings menu. If you see Auto rotate highlighted in blue, then auto rotate is enabled. If you don't see Auto rotate, but there's a Portrait icon instead, auto rotate is disabled. Tap Portrait to enable auto rotate.
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- Don't touch the screen. Remember, your Android screen is a touch screen. Holding your finger on the screen while rotating your phone will lock auto rotate from working. Doing any gestures will have this same effect. So, whenever you rotate the phone, hold it by the edges of the body only. If you're convinced you weren't touching the screen, calibrate it the touchscreen make sure the screen isn't sensing taps when you aren't touching it.
- Restart your Android phone. Restarting your phone purges system memory which often resolves many strange behaviors. Not only will it resolve minor issues like your Android screen not rotating, but it could also resolve slowness or even a frozen screen.
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- Allow Home screen rotation. If a specific screen, like your Home screen, Lock screen, or Voice call screen won't rotate while other apps do, this may not be an issue with the auto rotate feature at all. By default, auto rotate will not rotate these screens. You can enable this by going back to the auto rotate icon described in the first step and tap just below the icon to enter its settings. Enable the toggle switches for Home screen, Lock screen, or Voice call screen to enable that.
- Update your Android. New OS updates often include fixes for bugs and other issues. If there are any new viruses or malware that affect auto rotate, the newest updates could include patches. If you're experiencing other symptoms of an Android virus, you'll need to work on removing the virus from your phone.
- Double check rotate settings in the app you're using. For example you can set videos to rotate in Google Photos. Those app settings could be conflicting with your phone attempting to auto rotate.
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- Calibrate your Android's sensors. This involves moving your phone in a figure-eight motion. This causes the accelerometer and G-sensor to re-adjust their settings to default. This could potentially help the phone respond better to the motion of turning your hand when you want to rotate the screen
- Uninstall recently installed apps. If you recently installed any apps before this behavior started, that app could be causing conflicts with your Android's auto rotate feature.
- Send the phone in for repair. The root cause could be faulty hardware and it might need professional repair.
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